Event Timing
Days Shift (12:30 PM – 5:30 PM) & Evening Shift (7:00 PM – 12:00 AM)
If the client needs more time (depends on availability), we can provide it, but extra shift charges & door-to-door safe transportation will be applicable at that time.
- Extra Shift Charge: 3,000 Taka per Photographer/hour & 3,000 Taka per Cinematographer/hour.
- For Najmul , Extra 1-hour Charge is 8,000 Taka.
Payment System
- Clients must pay a non-refundable 50% charge at the final booking date.
- The remaining 50% must be paid within 2 hours from the event start time. No delays are allowed.
- If payment is delayed, all editing & delivery processes will be on hold until the outstanding payment is cleared.
Transportation & Accommodation (For Outside Dhaka & Chittagong Metropolitan Area)
- Clients must provide safe transportation for our team (AC Bus, By Air, Train AC Compartment, Launch AC Compartment).
- If the client doesn’t arrange transport, they must bear all costs.
- If our team has to stay overnight or arrive early, the client must arrange hotel/safe house accommodation.
Post Processing (Editing & Final Delivery)
Photos:
- Clients can collect all RAW (Unedited) photos within 5 working days after the event.
- Edited photos (selected from RAW by the client) will be delivered within 30-35 working days (for a single event).
- If the client has more than one event, 15 additional days will be added for each extra event.
- Clients must select photos for printing within 15 days after receiving the final edited files; otherwise, printing will be considered canceled, or extra charges will apply.
- Delivery may be delayed during peak wedding seasons (December – March).
Video:
- Clients must provide song selections within 5-7 days after the event.
- Edited videos will be delivered within 30-35 working days (for a single event).
- If the client has more than one event, 15 additional days will be added for each extra event.
- Delivery may be delayed during peak wedding seasons (December – March).
Re-Editing:
- Clients can request re-editing once for free if they are unhappy with the initial edits.
- Requests must be made within 5 days of delivery; otherwise, extra charges will apply.
Footage Keeping
- Veloura Creation will keep RAW footage for a maximum of 30 days from the event date.
- Final edited files & printed photos will also be stored for 30 days after completion.
- Clients are encouraged to collect RAW footage within 7 days of the event.
Timing for Good Photographs & Videos
For the best portrait & conceptual photography and cinematography, we require:
- 40 minutes with the Bride
- 25 minutes with the Groom
- 40 minutes with both Bride & Groom without any interruptions
If the client fails to provide this time, Veloura Creation will not be responsible for the quality of the pictures & videos.
About Packages
Veloura Creation has a team of talented photographers & cinematographers, divided into two categories:
- Top Photographer / Top Cinematographer
- Senior Photographer / Senior Cinematographer (more experience, better quality)
- For good output, we recommend Senior Photographer / Cinematographer.
- For best output, choose our Signature Series with Chief Photographer Riazul Islam Shawon.
- For cinematic storytelling, select our Rupkotha Series.
- For full event coverage, more than one photographer & cinematographer is required.
Unprofessional Behavior
- If any misbehavior, harassment, or hassle occurs with Veloura Creation team members, we will immediately stop our work.
- If the client has complaints about our team, they must inform Veloura Creation Authority immediately. Complaints made later will not be considered.
Social Media / Other Media Sharing
- For portfolio purposes, Veloura Creation may publish event photos & videos on social media.
- If the client does not want media sharing, they must inform us at the time of booking.
Event Cancellation
- Clients can cancel their booking up to 72 hours before the event. However, the advance payment is non-refundable.
- If cancellation is made within 72 hours of the event, the client must pay 50% of the package price.
- If the client wants to reschedule, the advance amount can be carried forward within 1 year of the booking date.